Privacy Policy for Hampton’s Quality

This privacy policy outlines how Hampton’s Quality Heating & Cooling LLC (“Hampton’s Quality”) collects, uses, maintains, and discloses information collected from each user of the https://www.hamptonsquality.com website. We recognize that your privacy is important and strive to maintain your privacy.

Consent

By using our website, you consent to this Privacy Policy. Continued use of the website following changes will be deemed acceptance of those changes.

Information we collect

We collect personal information from you when you fill out a form on our website. The form may require your:

  • Name

  • Address

  • Email address

  • Phone number

  • The source in which you heard about us

We may also collect non-personal information whenever users interact with our website. This may include:

  • Browser type

  • Device type

  • Operating system

  • Internet service provider

  • Other similar technical information

If you contact us directly, we may also collect additional details such as the content of your message and any attachments you send.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Use of Cookies

We use “cookies” to identify your browser and improve user experience. Cookies help us track site traffic and interactions so that we can provide better tools and services.

Users may set their browser to refuse cookies or to alert them when cookies are being sent.

How We Use Your Information

We use the information we collect to:

  • Improve and personalize our website

  • Process the services you request

  • Communicate with you for customer support and updates

  • Prevent fraud and ensure site security

We do not sell, trade, or otherwise transfer your information to outside parties, except:

  • Trusted third parties who assist us in operating our website or servicing you (under confidentiality agreements)

  • Affiliates and franchisees, but only to the extent needed to provide services

  • When required to comply with the law, enforce our policies, or protect rights, property, or safety.

How We Secure Your Information

Like most websites, Hampton’s Quality uses log files. These may include IP addresses, browser type, ISP, date/time stamps, referring/exit pages, and click activity. This information is not personally identifiable and is used to analyze trends, administer the site, and gather demographic data.

Log Files

Hampton’s Quality follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

Some of our advertising partners may use cookies, JavaScript, or web beacons. These technologies may collect your IP address to measure campaign effectiveness and personalize advertising.

Hampton’s Quality has no control over third-party cookies. Please review the privacy policies of these third-party services for more details.

Third Party Privacy Policies

Hampton’s Quality Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we collect about you

  • Request corrections to inaccurate or incomplete data

  • Request deletion of your data (under certain conditions)

  • Restrict or object to processing of your data

  • Request data portability

If you wish to exercise any of these rights, please contact us. We will respond within one month.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Privacy

We do not knowingly collect information from children under the age of 13. If you believe your child has provided us with such data, please contact us immediately and we will remove it.

Consent to Receive Text Messages

By selecting “I Accept,” you expressly authorize Hampton’s Quality Heating & Cooling LLC (and any party acting on our behalf) to contact you via text message at the mobile number(s) you provide.

  • We may use automated telephone dialing systems to send text messages.

  • You confirm you own or are authorized to provide the numbers you enroll.

  • No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

  • Subcontractors may access data only to support customer service.

  • Carrier message and data rates may apply.

To opt out, text STOP to (631) 767-9558 from the enrolled mobile number.

Questions?

If you have any questions about this Privacy Policy, you may contact us at:

📧 [email protected]
📞 (631) 767-9558

Last updated: October 3, 2025